C – Compassion – We actively listen to our stakeholders with humility and respect. We seek to understand them with curiosity and vulnerability. We see things through their eyes so that we are able to tailor made our support to them.

O – Openness – We are transparent in everything we do, with each other and with our clients. We communicate internally and externally with unwavering candor, honesty and respect. We openly collaborate in pursuit of the truth. We know that informed people make better decisions and make a greater impact – so we work hard to ensure that everyone at ZiMNA-UK can access as much information about the organisation as possible.

T – Trust – The trust and respect we have for each other infuses passion into everything we do. Nothing is more important than the trusted relationships we have with everyone in our organisation for we know that trust builds a better organisation.

I – Integrity – Integrity is the defining quality of our organisation. We are honest and forthright in our dealings. We adhere to the highest standards of professionalism, ethics and personal responsibility, worthy of the trust our clients place in us.

D – Diversity and inclusion – Our whole is greater than the sum of our parts. We rely on each other to find solutions. Our success is driven by our ability to build relationships, break silos and connect across teams, functions and geographies regardless of our differences. We know that different views and experiences are advantages as they strengthen our teams. We value diversity of Skills, knowledge, and experiences. We welcome innovative ideas and opinions, especially if they challenge our beliefs. Opening our minds and combining our different backgrounds, experiences, world views and expertise make us savvier problem solvers and drive better results.